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Ensenada Beach House Hotel Privacy Policy
Effective Date (Last updated): May 2008
We may change this Privacy Policy at any time without any notice. We will post any changes here.
1. Information You Provide to Us . We receive and store information that you provide on the Website. It is your choice whether to provide us with such information. You may provide us with personal information such as your first and last name, email address, street address, city and state, zip code, company, password, and user name. You may choose to provide credit card and billing information to us through the Website if you set up an online account, make a reservation, request event planning information, or make other arrangements regarding your stay at the Ensenada Beach House Hotel.
If you choose not to provide us with certain information, you may not be able to use certain features of the Website, including reserving hotel rooms.
2. Sharing Your Personally Identifiable Information . We do not sell, rent, share, or otherwise disclose your personally identifiable information to third parties for commercial purposes. However, we do utilize third parties to perform functions on our behalf, such as billing, sending e-mail messages, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service, opportunities for new services, and administration. These third parties have access to your personal information to the extent necessary to perform their functions and are not permitted to use it for other purposes.
3. Encryption of Information and Security . We attempt to protect the security of information you provide to make reservations and to activate accounts online. The measures we take may not be 100% effective. We cannot ensure or warrant the security of any personally identifiable information and you provide such information at your own risk.
To protect your privacy and security, we take reasonable steps (such as requesting a unique user name and password) to verify your identity before granting you access to your account. You are solely responsible for maintaining the secrecy of your unique user name and password and account information at all times.
4. Information You Can Manage . You may contact us to access your account information and make appropriate changes by emailing us at ensenadabeachhouse@gmail.com or by logging into your account at the Website.
5. Minors and Children . You must be 18 years old to use the Website and reserve a room with us. If you are under 18, please do not use or access the Website at any time or attempt to reserve a room online. In addition, we do not sell or market, knowingly solicit information from, or sell products or services for purchase to people under 13.
6. Right to Refuse Service . All persons staying at the Ensenada Beach House Hotel must follow all rules and regulations of the hotel, and failure to do so will terminate your stay without a refund. We reserve the right to refuse service to any person for any reason. No unregistered guests are allowed in the rooms, or in the courtyard. These rules are for your safety, please observe them.
7. Guests . Only registered guests of the Ensenada Beach House have access to rooms, courtyard areas, pool and other guest-only accommodations. Failure to follow these rules for guest behavior will terminate your stay at the Ensenada Beach House Hotel.
8. Reservations . When a reservation is booked through our website, the reservation is confirmed upon payment processing. If you are unable to keep your reservation you must notify the Ensenada Beach House Hotel prior to 72 hours of the stay in order to avoid cancellation fees. All reservations cancelled after 72 to hours prior to the stay will result in cancellation fees totaling one night's stay.
No Shows - If you do not show up on your arrival date and have failed to inform us that you wish to cancel your booking, this is meant as No Show. No Shows will be charged a cancellation fee in the amount of one night's stay.
9. Contact Us . If you have any concerns about privacy or have questions about this Privacy Policy, please contact us at ensenadabeachhouse@gmail.com with a thorough description of your concerns or questions. You can also call the following telephone numbers: (858) 344-0333 US or (011) 52646-177-4094 US to Mexico.
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